Curiosity Corner
ORDER & PAYMENT
HOW DO I KNOW MY ORDER IS CONFIRMED?
Once you’ve completed your purchase, we will send you an Order Confirmation email.
Please check your junk mail or spam folders if you can’t find it. Otherwise, contact customer service on +91 6376 569562 or via our Contact Us form and we will be able to re-send your confirmation email to you for your reference.
HOW CAN I PAY?
We accept all major payment methods including Visa, Visa Debit, Maestro, MasterCard, Paypal.
For further information, please
Contact us.
IS IT SAFE TO BUY ONLINE?
At Silvercove, we take online security very seriously. At no point do we store any financial information on our servers. Silvercove employs trusted and reputable third party hosting agents and payment providers to ensure the security of personal data.
All credit card details are entered on a secure server using Shopify Payments. The transfer of the purchase details from our site to Shopify Payments are encapsulated using their encrypted and digitally signed protocol which is secure and tamper-proof. Shopify Payments is level 1 (the highest level) PCI DSS compliant.
WHO DO I CONTACT ABOUT MY INVOICE?
If you have any questions about your Invoice, please Contact Us quoting your order number. They will be more than happy to help answer any questions or resolve any problems.
SHIPPING
WHAT ARE SHIPPING COSTS AND TIMEFRAMES?
Please see our Shipping page for the most up to date information on delivery options for each region or contact us.
INTERNATIONAL ORDERS - SHIPPING COSTS AND TIMEFRAMES
We ship worldwide and prices are shown in your local currency when you select your shipping country or contact us regarding any price issue.
RETURNS
HOW DO I RETURN MY ITEM?
No returns are accepted. We only facilitate refunds for products that have not been delivered within the specified delivery period.
RECEIVING YOUR REFUND
We only facilitate refunds for products that have not been delivered within the specified delivery period.
PRODUCT SIZING
HOW DO I FIND MY RING SIZE?
To find out your ring size, please visit our Ring Size Guide which has instructions on how to measure an existing ring or your finger.
Still cant find your fit? Speak to a member of our customer care team, who are always on hand to help.